AI (artificial intelligence) has many applications and benefits across numerous fields. AI can assist health care companies with determining which diseases individuals suffer from, or help product companies predict sales based on customer behavior analysis and market trends.
Automation makes this possible: professionals can leverage automation to do more work and handle more data without manually processing each piece by hand. Now that AI technology is being employed to enhance this form of automation, the benefits it can bring increase significantly.
It may sound like artificial intelligence (AI) is in competition with human intelligence, but the two work together. AI doesn’t take the place of people; instead, it helps them be more productive.
We show you how the newest AI tools and apps can help automate business jobs so you can get the most out of them. You will learn what AI automation is and how it is different from other types of automation. Discover how businesses are currently employing artificial intelligence and how it could impact the future of work with this guide, featuring multiple use cases from diverse businesses.
What is AI automation?
AI-powered automation uses artificial intelligence systems and other tools to automate business processes automatically. Software AI systems analyze data, learn from it and make decisions, while robotic process automation devices provide hardware solutions capable of doing this work.
After that, an AI app can use what it learnt to make smart decisions based on the data it processed and generated.
AI provides many fields with new ideas. For instance, AI is currently helping researchers identify new medications in medicine while also making strides toward self-driving cars in auto industry.
As AI improves, it will become capable of handling larger volumes of data more effectively, which will speed up business progress for many organizations.
Is AI the same as automation?
It’s commonplace for people to confuse “AI” and “automation,” however, they’re two distinct concepts.
AI does not rely on traditional methods to operate. Specialists in robotics and software engineering employ specific methods and techniques to establish how computers should behave.
“Work smarter, not harder” is a real thing thanks to these methods that make technology look smart. Nevertheless, these tools stick to the steps that their creators set out for them. Traditional technology makes work look smarter, but it’s not really smart. If an automation expert doesn’t set an action, the program or robot won’t be able to do the job.
AI technology changes that by letting machines learn. They do some jobs on their own, without being told what to do by the designers.
AI software doesn’t rely on instructions Instead, they rely on data to determine what they can do. AI is far more flexible and efficient than the technology developed by humans since it can modify its knowledge according to its environment without benefit from an individual.
Benefits of AI automation in business processes
Having the right tools to cut down on work and make things easier can make running a business more efficient. AI technology can help businesses take care of customers and cut down on work.
Some good things about AI algorithms are:
- More work getting done. It can take a lot of time to run a business without tools. AI can do tasks that are done over and over again, like entering data and analysing it, so people can focus on more important tasks.
- Better for the customer. Giving customers the right deals at the right time is part of serving them, but it can be hard for businesses that have to look at a lot of data. AI automation can take in a lot of data about customers and use it to help make exchanges more personal, which improves the customer experience.
- Making better choices. AI automation can help companies and industries process information much more quickly than people can. By giving AI data, companies can get help with making predictions about the future of products and other information about their industry. Then, this information can help them make decisions.
- Saving money. There is a cost to the time you spend on things that are already being done. Using AI to do these jobs can get rid of the bottlenecks that slow down business processes. AI bots can replace manual processes and reduce the amount of time spent on them. They also help businesses identify areas where they are wasting money and time.
AI automation can be a challenge
Artificial intelligence has many benefits. Before diving into AI programming, you should be aware of the possible drawbacks or complications that could arise.
- Concerns About Data Safety. AI systems need access to confidential business and customer data in order to operate effectively; when used with third-party cloud-based automation tools, however, this data could be at risk of theft from hackers. Companies and users should understand data protection laws and rules as well as take care to comply with them; additionally they should carefully consider any safety steps taken by third-party vendors.
- Implications on the job market. AI automation could displace jobs that involve routine chores, leading those affected to seek new skillsets. To help their employees adapt to AI-induced changes more easily, employers should offer training, reskilling and upskilling programs tailored specifically for employees affected by AI automation.
- Being Honest. Unfortunately, AI systems utilizing deep learning or neural networks tend to operate like opaque “black boxes,” leaving even AI experts with difficulty fully comprehending how they function. This lack of openness may pose issues in situations that necessitate explanation or clarification.
- Problems in implementation. Implementing AI technology can be complex, and requires specific knowledge and abilities. Companies might struggle to recruit suitable employees who understand its limitations as well as determining what AI cannot accomplish.
Use of AI automation across industries
Let us take a look at a few fields where AI and robotics are having the biggest effects.
Health care
AI technology gives doctors and nurses new ways to diagnose and treat patients. AI systems from companies like Zebra and Google DeepMind are providing doctors and nurses with powerful ways to identify disease. By scanning patient data for potential issues that indicate disease diagnosis, these AI systems are making significant strides forward.
Health care workers can benefit greatly from AI automation in health care settings. Biofourmis and other tracking tools enable physicians to keep an eye on their patients remotely, gather real-time data, and understand potential health concerns more thoroughly.
Surgeons now have access to robotic tools which can aid them in performing surgery more accurately and reduce errors during operations.
New AI tools can assist in finding new medications, leading to potential medical breakthroughs. AI models how various drugs combine with each other to find effective therapies.
Finance
AI can automate financial processes to make them more efficient and find trends that help companies make better decisions. This is possible because there is so much data in finance.
One area is figuring out the risk. When lenders have a lot of forms to go through, it can be hard for them to check out potential borrowers. AI tools can quickly and automatically look at a possible borrower’s credit background and decide if they are a good risk for a loan. This speeds up the underwriting process.
AI also says it will make money safer. The Federal Trade Commission (FTC) found that fraud is on the rise. In 2023, scams cost customers more than $10 billion, which is 14% more than the amount lost in 2022. AI can help stop fraud by learning from past financial transactions and spotting strange behaviour that points to fraud.
Manufacturing
Traditional technology has helped manufacturing over the past few decades. In the next few years, AI automation will make a lot of progress in this area. Businesses can use AI to plan their operations and keep track of their tools by telling them when something might go wrong.
This will be very important when making predictions, for example. AI is very good at drawing conclusions about what will happen in the future from past events. Companies that make things can use these insights to better handle their inventory and supply chains, which will help them provide better customer service and keep costs low.
Predictive maintenance is another useful tool that AI-powered research can give you. AI tools can keep an eye on the tools that businesses use to see how well they work. They can let businesses know when it’s best to buy replacement parts, which machines need regular upkeep, and if there are any inefficiencies in the way they do business. This information can cut down on downtime and boost output.
Retail
AI automation is being used more and more in retail shops to help with customer service and make operations run more smoothly.
For example, let’s look at inventory control. To get the most out of their goods, stores should only order what they need and not too much, which keeps money in stock that doesn’t sell. AI programs like Addepto can look at big data sets to figure out how many sales to expect at a certain time. This helps companies buy the right amount of inventory for their future needs.
Uber and Lyft, which let people share rides, use changeable pricing to change prices based on demand. Data is used by AI to figure out how much the market is willing to pay and to come up with the best price for each scenario and place.
Marketing and advertising
Marketers can get more done and make better ads for their viewers with the help of AI automating marketing. A lot of what marketers do is figure out who they need to reach and then make ads that appeal to those people. AI tools can help with this.
Generative AI is one part that can help marketing in many ways. A lot of creative data is used by generative AI tools to make content for marketing efforts. AI can make personalised marketing efforts for marketers by taking into account their tone of voice, product details, customer data, and other relevant data.
It’s also simple to get to these tools. At the end of 2022, Microsoft and OpenAI put out the robot ChatGPT. Many new tools, like ChatGPT, the GPT API, and other AI tools like them, have been used since then to make content for many reasons.
The future of work and AI automation
AI does a lot more for the world than just make it easier for businesses to do more. AI can also change the way people work. As more people use AI technology, these effects are likely to happen.
- Getting rid of jobs. A part of AI’s job is to get rid of manual and unnecessary tasks, make processes more efficient, and simplify them. As AI is used more, some jobs may go away and never come back.
- Making changes to jobs. Most of the time, jobs won’t disappear; they’ll just change into something else. Workers and business owners need different skills to understand new information and make choices based on it. Professionals need to get used to these changes and learn new skills to live in a world with AI.
- Small businesses get bigger. Small businesses have a hard time because they don’t have the resources that big companies do. That might start to change, though, as AI gets easier to use. Entrepreneurs can get more done than big businesses because they don’t need as many tools.
Stay up to date on AI
A lot of different fields will be changed by AI technology. AI lets businesses look at huge amounts of data, make new choices based on what they discover, and program computers and gear to act on their own.
AI automation can be used for any purpose. It is the newest technology that can help your business and your team get more done every day.
If you’re a business that wants to use AI automation, check out our AI automation services here at Softrobo. They can help your business run more smoothly. Contact us right away to find out more about what we have to offer.
